Aquevix Solutions (P) Ltd

We offer custom software development, web application development including offshore software development model for SME's globally.
Worldwide Contact

Aquevix offers two levels of support for ERP users. These are designed so you can choose which support option is the best for you.


Basic Support
Premier Support
Phone Support No Yes
Email Support
Yes
Yes
Web Support
Yes Yes
Response Time (time taken for first reply) 3 Business Days 1 Business Days
Resolution Time (time taken to fix a problem) Next patch release Immediately, as soon as fixed
Number of Support Issues
Limited (20)
Unlimited
Number of Customer Visits (per Calender year)
3
20
Patch Updates
Included
Included

 

Note: Please note that fixing some issues might take longer than usual. Our usual time to fix an issue is about 1-3 days. A fix will only be provided as soon as it is fixed.

 

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Aque:ERP

Contact Us

Call Us
  India:  +91 11 4560 0412
            +91 11 2871 2002
  Japan: +81 90 1707 8188

Email 
     info@aquevix.com

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